Booking Policy

A 50% confirmation fee is required in order to secure any accommodation booking. The full amount is due by the Client and shall be payable in full prior to the date of arrival. Bookings are only confirmed once the 50% deposit has been received and the client has received a booking confirmation form from us.

Cancellation Policy

In the event of premature departure we may charge for the full original booking. Cancellation 0 - 14 days before date of arrival: deposit non-refundable.

Cancellation 14 - 28 days before date of arrival – deposit only refundable if another booking is made to replace the existing booking. Cancellation 29+ days before date of arrival – full deposit will be refunded.

Guests are welcome to check-in from 3:00pm onwards on the day of arrival. Early or very late arrivals are by prior arrangement only.

Guests are required to check-out by no later than 10 am on the day of departure. Late check-out is possible, however by prior arrangement only and only if no other guests are arriving on that day.

Should Diaz Beach Apartment suffer any loss or damage as a result of an act or omission by a guest or visitor of a guest, the guest will remain liable for full reimbursement of such loss or damage incurred and will be billed accordingly.

The owner at all times reserves the full right of admission and accepts no liability for any loss or damage that may result from the legal and reasonable exercising of such rights.